Adopting mobile technology in business is no longer a choice — it’s a necessity. Over the past decade, we have witnessed some remarkable breakthroughs in the mobile technology space, and these innovations have been a blessing to businesses around the world. Small, medium and large enterprises can now harness the power of mobile tech and improve different areas of their operations.
Here are six ways mobile technology has changed the face of business.
Business owners and employees can now share information instantly from anywhere. You don’t need to be at your office desk to discuss a project, respond to a new client email, sign a contract, or even create and send an invoice. There are apps available that will help you carry out any business function remotely.
Mobile technology is also helping professionals to exchange confidential and essential data more easily and safely. Mobile cloud solutions providers such as eFax note that innovations like online faxing allow you to send sensitive documents from anywhere using your handheld device. Adopting a solution like this with enhanced security features ensures that nobody can intercept your data in transit and only the intended recipient can access it.
Gone are the days when a customer had to go to a business in person to make a payment. The modern consumer expects to make payments quickly and seamlessly online. Businesses that have embraced mobile payments can get paid faster, minimize paperwork, and maintain cash flow.
Additionally, businesses that accept mobile payments see more revenue as they don’t have to turn away customers who don’t use cash or checks. In fact, research indicates that consumers who use mobile payment methods spend twice as much as those who don’t. When you offer convenience, customers are more likely to come back and do more business with you.
Thanks to mobile technology, businesses no longer need to have a physical location and invest in expensive computing devices to get things done. Employees can use their smartphones and tablets to work from home and still maintain high levels of productivity.
There’s so much that business leaders and employees can do with their phones outside an office setting. They can download a productivity tool to keep track of work, meet deadlines, attend meetings using video conferencing tools, collaborate on work through chat tools, and even nurture leads.
Previously, if your business didn’t operate on weekends, you’d have to wait until Monday to access your email through a desktop to see who contacted you. Thanks to portable devices, businesses can stay in constant touch with customers, and you don’t have to worry about a potential customer heading to your competitor because you were closed.
Messenger apps now provide a convenient and cost-effective way to interact with customers at any time. Customers can ask you questions or request quotes, and you can give instant replies from the comfort of your home. If a customer makes an order when you are away from the office, you can contact a vendor, make an order, and facilitate delivery in no time.
Reduced Operational Costs and Saved Time
Mobile technology is allowing businesses to use apps to streamline tasks that consume a lot of their time. Administrative duties are labor-intensive and take employees away from the work that matters the most. You can now use tools to automatically fill forms, share documents, plan projects, and prepare financial records.
With just a click of a button, you can check inventory levels, manage orders, and get reminders when you need to replenish your stock. Some apps also help business leaders delegate tasks and manage employees to get the best out of the team. You can also use talk-to-text and conference recording solutions to minimize the workload of your team.
Access to the Cloud
Mobile devices have fueled widespread adoption of the cloud thanks to the availability of applications that can keep you connected to it. The cloud unlocks many benefits for businesses, such as secure storage of files, data, and work applications and data recovery. Seamless access to the cloud has also minimized the overreliance on hardware infrastructure that is expensive to maintain for most businesses.
Mobile Technology Will Continue Dominating the Business World
Thanks to mobile technology, it’s now easy for business people to update documents on-the-go, make a video call with a client, and respond to customer inquiries while away from the office. Portable devices help companies improve productivity, cut costs, automate workflows, access the cloud, and much more.